Fortera Credit Union
Member Support

We're here to help
Search our help center, browse common topics, or start a live chat with a real member of our support team.
Quick answers for the things members ask about most.
Choose whatever works best for you — no phone trees required.
Chat with our team using the bubble in the corner of this page. Mon–Fri 7am–7pm, Sat 9am–1pm CT.
(800) 555-0142. Lost or stolen card support is available 24 hours a day, 7 days a week.
Send a secure message from online banking and we'll reply within one business day.